Helpdesk for Small Businesses
Frequency Support helps you respond to your customers faster and keeps track of all customer interactions. There is no software to install, and Frequency Support is as easy to use as email.
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Features
Works Like Email
Simple one-screen design works like email, so there’s no complicated process to learn. If you can use email, Frequency Support will save you time from the first day.
Stay Connected
Frequency Support notifies you of customer questions by Web or email, so it’s easy to respond whether you’re in the office or on your mobile device.
Organize Your Communications
Don’t let your customers fall through the cracks! Frequency lets you know at a glance which tickets need responses, and which have already been handled.
Respond Faster
Show your customers the love by responding to them faster. An easy-to-use interface simplifies communications, letting you respond to your customers faster. They’ll return the love with more purchases.
Look Like A Million Bucks
Brand your support website and emails with your logo and styles. Even integrate Frequency into your existing website with our API. Protect the professional image you’ve worked hard to create.
Communication History
Frequency tracks every customer interaction, so you can view past events and learn how to better serve your customers. You can even search all your communications so you don’t have to re-discover answers each time.